TRANSFORMING TRANSFORMING TRANSFORMING SUSTAINABILITY REPORT FY 2023 COMMUNITIES THE PLANET THE WORKPLACE Managing community relations through consultation framework We give shape to the three pronged Localised community engagement Collaboration with communities Local capacity building strategy of No Harm to Communities, Building Trust and Benefit Sharing by actively engage with our host Identifying the affected communities Need Assessment Handholding & capacity building communities throughout the lifecycle of our projects, from planning to site closure and beyond. Our approach is to Implmenting Stakeholder Engagement Plan Tailored project design Grievance Redressal co-create positive alternatives so that livelihoods and living conditions improve over time, and communities become Information sharing Optimised investment Reporting & communications economically independent. By seeking community input and implementing targeted investments, we aim to foster positive relationships, Across all our businesses, we follow a findings and subsequent actions interactions, which proves crucial in the address concerns, and contribute to localized community consultation and communicated back to relevant event of staff rotation or turnover. This sustainable development. need assessment route. We actively stakeholders for their input. To ensure practice safeguards the interests of engage in open dialogues with continuity and transparency, we maintain both the community and the company. communities residing near our mines, comprehensive records of all community Our strategy around building and maintaining facilities, and proposed projects, to meetings, commitments, and significant ‘Social license to Operate’ rests on these understand their developmental and foundational elements livelihood needs and design appropriate interventions. Such a direct engagement Building trust approach recognizes each community’s • Open and consistent communication unique needs and aspirations. Through • Stakeholder engagement this approach we empower communities, 52 100% promoting local capacity-building, and Production assets with community • Grievance management ensuring that the community's needs and expectations are met. Assets consultations No harm to communities • Health, Safety, Environmental impacts Two-way communication mechanisms • Loss of land and resettlement are in-built into the system whereby there • Human rights is systematic capture and documentation of any questions, complaints, grievances, 2 Benefit sharing or incidents raised by communities. 100% Similarly, site-level staff also file reports Development Development projects • Local employment opportunities and community incidents and concerns Project with community • Local procurement opportunities are discussed in larger employee • Welfare and community development meetings. These reports undergo consultations programmes thorough investigations using standardized procedures, with the 41